No products in the cart.
Support & Help Center
Frequently Asked Questions
Find quick answers about our lighting products, customization, orders, shipping, payment, and after-sales service. If you need further assistance, please contact Zhongshan Xinhong Lighting Electric Co., Ltd. directly.
We specialize in the design, production, and supply of lighting products. Our product range may include decorative lighting, indoor lighting, commercial lighting, and customized lighting solutions based on customer requirements.
Yes. We support both OEM and ODM services. We can customize products according to your drawings, samples, specifications, packaging requirements, or brand needs.
Yes. You can send us your inquiry with product details, quantity, specifications, and destination market. Our team will provide a quotation based on your requirements.
To receive an accurate quotation, please provide product type, size, material, finish, quantity, target market, and any customization details. Drawings or reference images are also helpful.
The minimum order quantity depends on the product type and customization requirements. Please contact us with the item details, and we will confirm the MOQ for your order.
Yes. Samples may be available for quality checking, design confirmation, or testing purposes. Sample fees and delivery charges will be confirmed based on the product.
Production lead time depends on the product type, order quantity, customization complexity, and production schedule. We will confirm the estimated lead time when the order is finalized.
Payment methods can be arranged based on the order and customer requirements. Common methods may include bank transfer or other mutually agreed international payment methods.
Yes. We can assist with international shipping arrangements. Shipping methods and costs depend on the order volume, product type, packaging, and destination country.
Yes. We can support customized packaging, labels, logos, and branding solutions according to your business needs, subject to order quantity and packaging specifications.
If you receive a product with a quality issue, please contact us as soon as possible with photos, videos, and order details. We will review the case and provide a suitable solution based on the actual situation.
You can contact us by email at 3373651352@qq.com or by phone at 18933416201. We are also available for product inquiries, quotations, and business cooperation discussions.